Fair. Neutral. Accurate.
Property Loss Appraisers for Policyholders.
We determine the amount of loss under the appraisal clause — providing objective, evidence-based valuations exclusively for the insured.
What is an appraisal?
The appraisal clause is a contractual method for resolving disputes regarding the amount of loss on your insurance claim. It does not determine coverage, cause, or liability — only value.
- The policyholder selects an appraiser.
- The insurance carrier selects an appraiser.
- If appraisers cannot agree on the value, a neutral third party, an umpire is then brought in to make the final determination.
- Once complete, an award is signed by all parties determining the value of your loss.
Cloud Claims Consulting operates in most U.S States providing physical and virtual services.
What We Do
Professional appraisal services focused entirely on determining the amount of loss.
Property Loss Appraisal
We serve as your independent appraiser when you dispute the insurance carrier's valuation.
Inspection
We perform inspections and we gather evidence based documentation to help us determine the value of your loss.
Negotiation
We collaborate and negotiate with the insurance carrier's appraiser to reach a final award with a monetary value for your loss.
Policyholder Focused
We work only for the insured while remaining neutral per policy requirements.
How the Appraisal Process Works
A clear, structured path from dispute to binding Award.
You can invoke the appraisal clause on your policy and then name your Cloud Claims Consulting appraiser to represent you.
We perform inspections, evaluate all evidence, estimates, photos, and scopes. Building code upgrades and material availability are also considered.
We compare valuations with the insurance carrier's appraiser and resolve differences.
Both appraisers signing the Award makes it fully-executed and binding.
Why Policyholders Choose Us
Professional valuation that brings clarity and closure.
About Your Appraisers
Property insurance disputes are stressful. Your appraiser should bring clarity, calm, and structure to the process. Cloud Claims Consulting is led by experienced property professionals whose careers sit at the intersection of construction, claims, and insurance.
Andrea Pietri-Diaz
Andrea is a multi-state bilingual (Spanish) insurance adjuster with a strong background in property restoration, claims management, and real estate operations. Her career has been focused on helping clients, carriers, and investors protect, restore, and grow their assets with precision and care — especially when a loss disrupts normal life or business operations.
Since becoming licensed in 2017, Andrea has worked as an independent adjuster, managed a public adjuster’s office, led claims operations for an energy company overseeing a $1 billion recovery effort, and managed claims teams for national insurance carriers. For the past two years, she has focused her work on serving as an independent property loss appraiser, concentrating solely on the amount of loss under the appraisal clause.
Her experience spans residential, commercial, and catastrophe losses, with a particular focus on property damage assessment, valuation, and fair, well-documented outcomes. She brings the perspective of multiple sides of the industry — carrier, vendor, and policyholder-facing — which allows her to understand how each party views the file and what the appraisal panel needs to see.
What Andrea brings to every appraisal:
- Deep field and desk experience with residential, commercial, and catastrophe property losses.
- Background in property restoration, construction scopes, and cost evaluation.
- Leadership over complex claim portfolios and high-value recovery projects.
- Clear, evidence-based positions on the amount of loss, explained in plain language.
- A neutral, professional approach that respects the contractual role of the appraiser.
Kenneth Wright
Kenneth Wright brings over five years of property claims experience with a background that spans independent adjusting, appraisal work, vendor team leadership, and operational oversight for national insurance carriers. His experience centers around understanding real-world losses, maintaining professional communication between parties, and ensuring valuations are rooted in documentation, scope accuracy, and policy.
Kenneth began his career as an independent adjuster, handling a broad range of residential and commercial property losses. Over time, he expanded into logistics and operational management, later serving as a Vendor Team Manager for a major national carrier — a role that required strong coordination skills, oversight of contractor performance, and consistent communication with internal and external stakeholders.
For the past three years, Kenneth has served as an independent property loss appraiser focused solely on determining the amount of loss under the appraisal clause. His background in adjusting, operations, and logistics gives him a unique ability to evaluate scope and cost disputes from multiple industry perspectives — ensuring fair, neutral, and well-documented outcomes.
What Kenneth brings to every appraisal:
- Five years of hands-on property claims experience.
- Strong background in scope accuracy, estimate review, and damage assessment.
- Vendor management and carrier-side operational leadership perspective.
- Three years of dedicated property loss appraisal experience.
- Logistics and process management expertise supporting clear, structured appraisals.
- Bachelor’s degree in Psychology — strengthening communication and conflict resolution.
Begin the Appraisal Process
Submit your information and our team will contact you for a no-commitment consultation.
Frequently Asked Questions
Answers to common policyholder questions.
Not ready to invoke appraisal but need representation?
Send us an email at contact@ccconsultingusa.com and we will connect you with a public adjuster that can best fit your needs.